Delete your Saarathi account

You can permanently delete your Saarathi account and the personal data we hold about you at any time. This page explains how to ask for deletion, what we delete, and what we keep for a limited time.

Deletion is permanent. Once your account is deleted, you cannot recover your profile, events, comments, or saved items. If you only want to take a break, you can sign out instead, or uninstall the app and come back later.

1. How to request deletion

1.1 From inside the app (recommended)

Open Saarathi.
Sign in to the account you want to delete.
Go to Profile → Settings → Danger zone → Delete account.
Read what will be deleted on the confirmation screen.
Type DELETE in the confirmation field and tap Delete my account.

Your account is deleted immediately upon confirmation. You will be signed out and the data deletion proceeds as described in Section 3. We use the type-to-confirm pattern (rather than a password prompt) so this flow works for users who signed in via Google, Apple, or any other social provider in addition to email and password.

1.2 By email

If you cannot use the in-app option — for example, you have lost access to your account — send an email to privacy@saarathi.us from the email address tied to your account, with the subject line:

Delete my Saarathi account

Please include in the body:

The display name or handle on your account, if you remember it.
A brief confirmation that you understand the deletion is permanent.

We will verify the request, complete the deletion, and reply within 7 days to confirm.

If you no longer have access to the email address tied to your account, write to the same address from any address and we will work with you to verify ownership through other means (for example, by asking about content you created).

2. Deleting specific data without deleting your account

You do not have to delete your whole account to remove specific data. You can:

Delete your own content in the app. Any event, comment, or playlist you created can be deleted from its own screen, and an image you uploaded can be removed by editing the item it is attached to. Deletion takes effect immediately.
Remove individual activity. You can un-save, un-like, and un-RSVP anything, and unsubscribe from any publisher or event, from the item itself.
Edit your profile to remove optional details such as your avatar, bio, or phone number at any time.
Ask us to delete specific data for you. Email privacy@saarathi.us from the address tied to your account with the subject line Delete specific data, describing what you want removed — for example, the answers you submitted when registering for a particular event. We will verify the request, act on it, and reply within 7 days.

Data deleted this way leaves rotating backups on the same 30-day schedule described in Section 4.

3. What we delete

When your account is deleted, we delete the following from our active systems:

Your profile: email, display name, avatar, language preferences, selected interests.
Authentication credentials: your hashed password and any active sessions.
Push notification tokens.
Content you have created that is associated with your account: events, playlists, and uploaded images. Uploaded files (images, audio) are queued for removal from our media storage at the moment your account is deleted, and the removal completes shortly afterwards. If any part of this cannot be recorded at deletion time, the deletion does not proceed — you can simply try again — so a “deleted” account never leaves files behind.
Comments and replies you have written — including those left on other users’ events or media. They are removed entirely; we do not leave a “deleted user” placeholder in those threads. As a result, replies you previously made to others will disappear from those conversations.
Your activity: likes, saves, RSVPs, and event subscriptions.
Your in-app preferences and settings.
The anonymous app identity that was linked to your account, including its saved interests, content-view history, searches, and account-link markers. The app creates a new blank anonymous identity after deletion so a later account on the same installation cannot reclaim this history.
Your blocked-user list and any private notes.

For accounts deleted before this closure was introduced, a historical anonymous row may already have been separated from the account identifier. We cannot safely identify and delete those rows without risking deletion of genuine guest data. They cannot be reclaimed by the replacement identity created by the current deletion flow and remain subject to the retention limits in our Privacy Policy.

4. What we keep, and for how long

Some narrowly defined data remains after deletion for backups, non-identifying aggregate measurement, safety, or legal obligations. We keep personal data only for as long as the stated purpose requires.

What	How long	Why
Encrypted backups of our database that include your data	Up to 30 days	So we can recover from a serious failure. After 30 days the backups are rotated out and your data is no longer recoverable from them.
Non-identifying aggregate counters	Indefinitely	This data does not identify you. It tells us, in aggregate, how the Service is used.
Records of abuse reports or moderation actions involving your account	Up to 2 years	So we can recognize patterns of abuse and meet our obligations to keep the community safe. These records do not include content removed with your account.
Records we are legally required to keep	As required by law	For example, certain tax, accounting, or law-enforcement records.

5. What we cannot delete

Copies others have already made. If another user has saved, screenshotted, or shared your content outside the Service before you delete it, we cannot retrieve those copies.
Data held by third-party sub-processors during their own retention windows. Our sub-processors (listed in our Privacy Policy) honour deletion, but each has their own backup and log-retention windows. For example: push tokens may persist in Firebase or Apple’s systems for a short period until naturally expired; crash reports already sent to Sentry (tagged with an internal identifier only, never your email or IP address) age out under Sentry’s retention window; and content sent to OpenAI or Google for moderation may persist in those providers’ service logs for the limited periods their API terms allow. We do not access or use any of these residual copies after your deletion.

6. How long it takes

Active-system deletion happens within 72 hours of a verified request. Removal from rotating backups is complete within 30 days.

7. Other privacy rights

You have other rights besides deletion — including the right to access, correct, and export your data. To exercise any of these, write to privacy@saarathi.us. See our Privacy Policy, Section 8 for the full list.

8. Contact

Email: privacy@saarathi.us
Mail: Basavaiah LLC
8401 Mayland Dr, Ste A
Richmond, VA 23294-4648
United States