Delete your Saarathi account

You can permanently delete your Saarathi account and the personal data we hold about you at any time. This page explains how to ask for deletion, what we delete, and what we keep for a limited time.

Deletion is permanent. Once your account is deleted, you cannot recover your profile, posts, events, comments, or saved items. If you only want to take a break, you can sign out instead, or uninstall the app and come back later.

1. How to request deletion

1.1 From inside the app (recommended)

Open Saarathi.
Sign in to the account you want to delete.
Go to Profile → Edit profile → Danger zone → Delete account.
Read what will be deleted on the confirmation screen.
Type DELETE in the confirmation field and tap Delete my account.

Your account is deleted immediately upon confirmation. You will be signed out and the data deletion proceeds as described in Section 2. We use the type-to-confirm pattern (rather than a password prompt) so this flow works for users who signed in via Google, Apple, or any other social provider in addition to email and password.

1.2 By email

If you cannot use the in-app option — for example, you have lost access to your account — send an email to privacy@saarathi.us from the email address tied to your account, with the subject line:

Delete my Saarathi account

Please include in the body:

The display name or handle on your account, if you remember it.
A brief confirmation that you understand the deletion is permanent.

We will verify the request, complete the deletion, and reply within 7 days to confirm.

If you no longer have access to the email address tied to your account, write to the same address from any address and we will work with you to verify ownership through other means (for example, by asking about content you created).

2. What we delete

When your account is deleted, we delete the following from our active systems:

Your profile: email, display name, avatar, language preferences, selected interests.
Authentication credentials: your hashed password and any active sessions.
Push notification tokens.
Content you have created that is associated with your account: posts, articles, events, playlists, and uploaded images.
Comments and replies you have written — including those left on other users’ posts, events, or media. They are removed entirely; we do not leave a “deleted user” placeholder in those threads. As a result, replies you previously made to others will disappear from those conversations.
Your activity: likes, saves, RSVPs, and event subscriptions.
Your in-app preferences and settings.
Your blocked-user list and any private notes.

3. What we keep, and for how long

Some data is kept for a limited period after deletion. We keep only what is necessary and only for as long as we need it.

What	How long	Why
Encrypted backups of our database that include your data	Up to 30 days	So we can recover from a serious failure. After 30 days the backups are rotated out and your data is no longer recoverable from them.
Aggregated, anonymous usage statistics	Indefinitely	This data does not identify you. It tells us, in aggregate, how the Service is used.
Records of abuse reports or moderation actions involving your account	Up to 2 years	So we can recognise patterns of abuse and meet our obligations to keep the community safe. These records do not include the content of your posts after deletion.
Records we are legally required to keep	As required by law	For example, certain tax, accounting, or law-enforcement records.

4. What we cannot delete

Copies others have already made. If another user has saved, screenshotted, or shared your content outside the Service before you delete it, we cannot retrieve those copies.
Data held by third-party sub-processors after their own retention windows. Our sub-processors (listed in our Privacy Policy) honour deletion, but each has their own backup windows. Push tokens, for example, may persist in Firebase or Apple’s systems for a short period until naturally expired.

5. How long it takes

Active-system deletion happens within 72 hours of a verified request. Removal from rotating backups is complete within 30 days.

6. Other privacy rights

You have other rights besides deletion — including the right to access, correct, and export your data. To exercise any of these, write to privacy@saarathi.us. See our Privacy Policy, Section 8 for the full list.

7. Contact

Email: privacy@saarathi.us
Mail: Basavaiah LLC
8401 Mayland Dr, Ste A
Richmond, VA 23294-4648
United States